
FAQ
What is the average shipping time of my order?
Shipping usually takes 5–7 days from the date the order was placed on our website.
What if I want to return the item I purchased?
Please visit our Shipping & Returns page to learn more about our return procedure.
What if I order the wrong size or color?
You can inform us of any order changes by contacting our online help desk at sapphireleather@outlook.com within 24 hours of placing the order.
Which carrier is used to ship the order?
We ship all orders through trusted global carriers such as DHL and FedEx.
Are all products made from real leather?
Yes, every product we offer is crafted from 100% genuine lambskin leather.