FAQ – Sapphire Leather

Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging.

What is the average shipping time of my order?

Shipping usually takes 5-7 days from the date the order placed on our website.

What if I want to return the item I purchased?

Please visit our Shipping & Returns page to learn more about our returns procedure.

What if I order the wrong size or color?

You can inform us of making changes to your order by reaching our online help desk at sapphireleather@outlook.com within 24 hours of placing the order.

Which carrier is used to ship the order?

DHL or FedEx.

Are all products made from real leather?

Yes, all our products are made from 100% real lambskin leather.